Zipzap Flowers and Gifts Privacy Policy
Last Updated: [22/01/2024]
At Zipzap Flowers and Gifts, we understand the importance of privacy and are committed to safeguarding the personal information of our customers. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or services.
1. Information We Collect:
- Personal Information:
- When placing an order or registering on our site, you may be asked to provide personal information such as your name, address, email, and phone number.
- Payment Information:
- We do not store credit/debit card information. Payments are securely processed by our trusted payment service providers.
- Browsing Information:
- We may collect non-personal information, such as browser type, IP address, and device used, to improve our website’s performance and user experience.
2. How We Use Your Information:
- Order Processing:
- Personal information is used to process and fulfill your orders, communicate order updates, and provide customer support.
- Marketing Communications:
- With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
- Website Improvement:
- Non-personal information is used to analyze website traffic and enhance our site’s functionality and content.
3. Data Security:
- We employ industry-standard security measures to protect your personal information during transmission and storage. However, no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Your Information:
- We do not sell, trade, or transfer your personal information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep this information confidential.
5. Cookies:
- Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but it may affect your ability to access certain features on our site.
6. Your Consent:
- By using our website and providing your information, you consent to our Privacy Policy.
7. Changes to the Privacy Policy:
- Any changes to our Privacy Policy will be updated on this page. We encourage you to review this page periodically for the latest information.
8. Contact Information:
- If you have any questions or concerns about our Privacy Policy, please contact us at info@zipzap.co.ke.
Thank you for trusting Zipzap Flowers and Gifts with your personal information. We value your privacy and are dedicated to maintaining the confidentiality and security of your data.